Remote handovers with colleagues: reducing the risks
Time to read article: 5 mins
Dr Sarah Coope, Senior Medical Educator at Medical Protection, looks at the gaps in information, misunderstandings and assumptions that can increase the risk of errors, conflict and complaints
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Articles and features
04/06/2021
Let’s talk: tough conversations with colleagues
Let’s talk: tough conversations with colleagues
Time to read article: 5 mins
Dr James Thorpe and Dr Sarah Coope, Senior Medical Educators at Medical Protection, provide some insights that may help to navigate stressful conversations at work
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Articles and features
17/11/2020
Dealing with aggressive patients
Dealing with aggressive patients
Time to read article: 3 mins
Dr Clare Devlin, Medicolegal Consultant at Medical Protection, offers advice on handling an aggressive patient
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Managing unwelcome attention from a patient
Time to read article: 3 mins
A GP seeks advice on maintaining professional boundaries when a patient shows signs of emotional attachment.
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My patient is refusing to wear a mask – what should I do?
Time to read article: 3 mins
Dr Heidi Mounsey, Medicolegal Consultant at Medical Protection, looks at your obligations regarding treatment for patients who refuse to wear a face mask
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Articles and features
09/10/2018
Managing conflict in general practice
Managing conflict in general practice
Time to read article: 5 mins
Suzanne Creed, Clinical Risk Education Manager explains how to increase your understanding of conflict and provides some key strategies to deal with it more effectively.
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