Articles and features
21/07/2022
Dealing with negative online reviews
Dealing with negative online reviews
Time to read article: 7 mins
Whether a bolt out of the blue or a digital manifestation of a deteriorating doctor-patient relationship, negative online reviews are an increasingly common part of the healthcare landscape. So, what do you do when you encounter one? Claire O’Leary, Case Manager at Medical Protection, advises don’t panic – use it as a chance to improve your practice
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One size fits all? Conversations with patients on bariatrics
Time to read article: 6 mins
Conversations around a patient’s weight can be challenging if not handled correctly. Sinead Lay, Case Manager at Medical Protection, offers some advice and looks at why the issue is likely to become more commonplace in future.
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Articles and features
01/07/2022
Caring for colleagues during COVID-19 and beyond
Caring for colleagues during COVID-19 and beyond
Time to read article: 4 mins
The implications of the COVID-19 pandemic have affected the lives of doctors around the world. Dr Stephen Priestley and Dr Sarah Coope, Senior Medical Educators for Medical Protection Risk Prevention, suggest ways to be proactive in optimising the physical and mental wellbeing of individual doctors and their colleagues.
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Articles and features
01/07/2022
Reinventing record keeping with GPConsult
Reinventing record keeping with GPConsult
Time to read article: 2 mins
We all know the importance of keeping good records, and now GPConsult.co.uk makes it easier than ever for doctors to make clear, timely patient notes. GP Dr Rima Aboud talks about her experience with record keeping and how this new resource can help.
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Being a medical expert: do you have what it takes?
Time to read article: 3 mins
Medical experts are crucial to many different legal processes. They can assist in clinical negligence claims, regulatory matters, Inquests and even criminal cases.
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Articles and features
25/04/2022
Tackling sepsis
Tackling sepsis
Time to read article: 4 mins
Sepsis is a serious condition, with significant medicolegal risk. Dr Dawn McGuire, Medicolegal Consultant at Medical Protection, looks at where the risk lies
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Great communication skills can lower risk of malpractice
Time to read article: 5 mins
Edward Leigh of The Center for Healthcare Communication argues that good communication with your patients has the potential to lower the chance of malpractice claims - even when mistakes are made.
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Mastering great communication
Time to read article: 4 mins
Ivy Grove Surgery in Derbyshire made the headlines in April with an extensive and honest open letter to their patients. But for the practice partners, it’s only one part of their wider strategy on communicating with patients. Gareth Gillespie, Editor of Practice Matters, spoke to the surgery about what drives their approach.
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Considering patient satisfaction within telemedicine
Time to read article: 5 mins
Remote consultations have been a key feature within healthcare during the COVID-19 pandemic. Medical Protection assesses its progress so far and the medicolegal risks
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