01/10/2015

Communicating with patients by text message - Wales

Communicating with patients by text message - Wales

Time to read article: 2 mins
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Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc.

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Factsheet 27/08/2015

Safeguarding adults - Wales

Safeguarding adults - Wales

Time to read article: 3 mins
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The Care Act (2014) sets out the framework for local authorities to use (alongside health and social services)to protect adults considered at risk from abuse or neglect.

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Factsheet 19/05/2015

Safeguarding children - Wales

Safeguarding children - Wales

Time to read article: 4 mins
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The GMC states that “Whether or not you have vulnerable children or young people as patients, you should consider their needs and welfare and offer them help if you think their rights have been abused or denied.” Surgery consultations, home visits, accident and emergency admissions and contact with other professionals who work with children help to build up a picture of a child’s situation.

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Factsheet 19/05/2015

Safe prescribing - Wales

Safe prescribing - Wales

Time to read article: 3 mins
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Medication errors account for approximately 20% of all clinical negligence claims against doctors in both primary and secondary care. The costs associated with adverse events and inappropriate prescribing in the UK has been estimated at more than £750 million per year. This factsheet gives advice about avoiding prescribing errors.

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15/05/2015

Communicating with patients by text message - England

Communicating with patients by text message - England

Time to read article: 2 mins
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Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc.

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Factsheet 27/04/2015

Dealing with non-compliant patients - Wales

Dealing with non-compliant patients - Wales

Time to read article: 2 mins
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A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests.

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Factsheet 20/04/2015

Confidentiality – Disclosures without consent - Wales

Confidentiality – Disclosures without consent - Wales

Time to read article: 6 mins
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Certain circumstances can mean you are obliged to disclose information about a patient, even if you do not have their consent; under other circumstances, disclosure may be justifiable. This factsheet gives you further information about these circumstances.

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Factsheet 01/04/2015

Medical records - Wales

Medical records - Wales

Time to read article: 3 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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