Factsheet 30/09/2015

Disclosures relating to patients unable to consent - Scotland

Disclosures relating to patients unable to consent - Scotland

Time to read article: 4 mins
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You owe a duty of confidentiality to all your patients, past or present, even if they are adults who lack capacity. You may be asked to provide information from the medical records of patients who are incapable of giving consent, are aged under 16, or have died. This factsheet gives you further information about dealing with these circumstances.

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Factsheet 30/09/2015

The Procurator Fiscal and Fatal Accident Inquiries - Scotland

The Procurator Fiscal and Fatal Accident Inquiries - Scotland

Time to read article: 5 mins
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If a death occurs in a violent or unnatural manner, in custody, or suddenly but without certain cause, the Procurator Fiscal has a duty to inquire into the death. This factsheet sets out the role of the Procurator Fiscal, the reporting process and what will happen once you have reported a death to the Procurator Fiscal.

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Factsheet 15/05/2015

Making audio and visual recordings of patients - Scotland

Making audio and visual recordings of patients - Scotland

Time to read article: 6 mins
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Making and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality. In addition, all recordings from which living individuals can be identified constitute personal data and are subject to the provisions of the Data Protection Act.

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Factsheet 06/05/2015

Communicating with patients by text message - Scotland

Communicating with patients by text message - Scotland

Time to read article: 2 mins
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Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations etc.

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Factsheet 06/05/2015

Needlestick injuries - Scotland

Needlestick injuries - Scotland

Time to read article: 3 mins
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Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc. This factsheet sets out the main concerns for healthcare professionals and what to do when needlestick injuries happen.

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06/05/2015

NHS complaints procedure – Local Resolution

NHS complaints procedure – Local Resolution

Time to read article: 3 mins
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MPS understands that handling complaints can be complex and stressful. It requires time and commitment during a period when individuals are feeling at their most vulnerable. Getting it right can pay huge dividends and this factsheet aims to provide you with what you need to know about NHS complaints.

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