Factsheet 01/05/2011

Removing patients from the practice list - Wales

Removing patients from the practice list - Wales

Time to read article: 3 mins
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Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Ombudsman, the GMC and the media and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment.

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Time to read article: 2 mins
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Croner case studies

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Time to read article: 1 mins
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Croner have created some case studies based on real calls received from our members. All personal details have been removed to retain anonymity. If the following examples sound like a situation you are facing, do not hesitate to contact Croner for support on 0844 561 8133.

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