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Service status
This page contains information on any scheduled maintenance or service disruption 

Service availability

Our IT systems are undergoing scheduled maintenance commencing 29 January 2026. Please see the information below for impacts in local time zones:

Caribbean:

Time: 12:30 (EST) Thursday 29 January to 03:30 (EST) Monday 2 February

Access to Member Login, membership applications and quotes, other online services, and calls to our member services centre will be affected during this period.

  • If you have a routine membership query, please click here
  • For urgent medicolegal queries, please click here
  • For advice or guidance on handling media enquiries, please click here.

Hong Kong

Time: 01:30 (HKT) Friday 30 January and 16:30 (HKT) Monday 2 February

Access to some online services may be affected during this period.

Ireland

Time: 17:30 (UTC) Thursday 29 January to 08:30 (UTC) Monday 2 February

Access to Member Login, membership applications and quotes, other online services, and calls to our member services centre will be affected during this period.

While our systems are offline:

  • If you have a routine membership query, please fill in our contact form here, and we will be in touch as soon as possible
  • If you have an urgent medicolegal query, you can contact us on 1800 936 077
  • For advice or guidance on handling media enquiries, please click here.

Malaysia

Time: 01:30 (MYT) Friday 30 January and 16:30 (MYT) Monday 2 February

Access to some online services may be affected during this period.


New Zealand

Time: 06:30 (NZT) Friday 30 January and 21:30 (NZT) Monday 2 February

Access to the Learning Hub may be affected during this period.


Singapore

Time: 01:30 (MYT) Friday 30 January and 16:30 (SGT) Monday 2 February

Access to some online services may be affected during this period.


South Africa

Time: 19:30 (SAST) Thursday 29 January and 10:30 (SAST) Monday 2 February

Access to some services will be affected during this period.

While our systems are offline:


United Kingdom

Time: 17:30 (UTC) Thursday 29 January to 08:30 (UTC) Monday 2 February

Access to Member Login, membership applications and quotes, other online services, and calls to our member services centre will be affected during this period.

While our systems are offline:

  • If you have a membership query, please fill in our contact form here, and we will be in touch as soon as possible
  • If you have an urgent medicolegal query, you can contact us on 0800 561 9090
  • For advice or guidance on handling media enquiries, please click here.

© 2010 - 2025 The Medical Protection Society Limited.

Medical Protection is a trading name of The Medical Protection Society Limited ("MPS"). MPS is a company limited by guarantee in England with company number 00036142 at Level 19, The Shard, 32 London Bridge Street, London, SE1 9SG.

Medical Protection serves and supports the medical members of MPS with access to the full range of benefits of membership, which are all discretionary, and set out in MPS's Memorandum and Articles of Association. MPS is not an insurance company. Medical Protection® is a registered trademark of MPS.

For information on MPS's use of your personal data and your rights, please see our Privacy Notice.

Service availability

Our IT systems are undergoing scheduled maintenance between 17:30 (UTC) Thursday 29 January to 08:30 (UTC) Monday 2 February.

Access to Member Login, membership applications and quotes, other online services, and calls to our member services centre will be affected during this period. While our systems are offline:

  • If you have a routine membership query, please fill in our contact form here, and we will be in touch
  • If you have an urgent medicolegal / dentolegal query, you can contact us on 1800 936 077
  • For advice or guidance on handling media enquiries, please click here.