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Mastering adverse outcomes

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Mastering adverse outcomes

This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

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Mastering professional interactions

Location: Various (Read more for further details)
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Mastering professional interactions

This workshop offers professional insights and key communication skills for when patient care passes between doctors. It is designed to help you improve the safety of care that you and your colleagues collectively provide. By highlighting the danger of assumption, and the need for communication, it can also help you reduce your risk of complaints or claims.

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Workshop

Mastering Shared Decision Making

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Location: Various (Read more for further details)
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Mastering Shared Decision Making

When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them.

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