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Counselling-service-200Counselling service

Stress has always been a feature of everyday life for people in all professions. The demands on healthcare professionals can put them under particular pressure because of the responsibility for the well-being of their patients.

Added to these stresses are those caused by receiving and dealing with complaints, clinical negligence claims, disciplinary matters, and other medicolegal issues. The MPS counselling service has been introduced specifically to assist members suffering from stress as a result of such issues.

The counselling service is provided independently by Optum – the leading global provider of Employee Assistance Programmes (EAPs). Optum offers a personal and professional service tailored to your requirements and delivered by fully trained, qualified and registered psychologists and counsellors.

Optum’s in-house telephone counselling provides immediate access to support 24 hours a day, seven days a week, and face-to-face counselling sessions can be arranged near to you and at your convenience, all funded by MPS.

The service is entirely independent and confidential – MPS is not informed of members’ contact with Optum – and accessing the service is easy. Simply contact your medicolegal case handler, who will be able to provide you with Optum’s freephone number.

If you have not reported a medicolegal matter to MPS, but are suffering from stress due to a medicolegal issue, contact us and ask to speak with a medicolegal adviser.

For further information about the MPS counselling service, please contact us at info@mps.org.uk.