Values are an internal reflection of how we conduct business and ourselves.
Our values, together with our Purpose and Vision, shape our culture. Collectively they guide our thinking, our actions and our decisions. They are ‘what we do and how we do it round here’.
Member firstWe passionately care about our members. We are dedicated to treating them fairly and placing them at the heart of everything we do.
We look to the future, keeping our minds open to embrace new ideas. We welcome feedback and seek out opportunities to grow and learn to be our best self.
We make things happen. We work together and at pace to deliver the best outcomes for our members.
We respect and trust each other to carry out our work with skill, expertise and integrity. We have the freedom and confidence to make decisions and own the choices we make.
We protect the careers, reputations and financial security of doctors, dentists, healthcare professionals and organisations around the world.
We will provide the most expert, trusted and valued protection to enable our members around the world to deliver healthcare.