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Values are an internal reflection of how we conduct business and ourselves.

Our values, together with our Purpose and Vision, shape our culture. Collectively they guide our thinking, our actions and our decisions. They are ‘what we do and how we do it round here’.

Member first

We passionately care about our members. We are dedicated to treating them fairly and placing them at the heart of everything we do.


We look to the future, keeping our minds open to embrace new ideas.  We welcome feedback and seek out opportunities to grow and learn to be our best self.


We make things happen. We work together and at pace to deliver the best outcomes for our members.


We respect and trust each other to carry out our work with skill, expertise and integrity.  We have the freedom and confidence to make decisions and own the choices we make.

Our Purpose

We protect the careers, reputations and financial security of doctors, dentists, healthcare professionals and organisations around the world.

Our Vision

We will provide the most expert, trusted and valued protection to enable our members around the world to deliver healthcare.

New site feature tour

Introducing an improved
online experience

You'll notice a few things have changed on our website. After asking our members what they want in an online platform, we've made it easier to access our membership benefits and created a more personalised user experience.

Why not take our quick 60-second tour? We'll show you how it all works and it should only take a minute.

Take the tour Continue to site

Medicolegal advice
0800 561 9090
Membership information
0800 561 9000

Key contact details

Should you need to contact us, our phone numbers are always visible.

Personalise your search

We'll save your profession in the "I am a..." dropdown filter for next time.

Tour completed

Now you've seen all of the updated features, it's time for you to try them out.

Continue to site
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