Risky Business - Systems and Culture
Post date: 13/04/2015
The information within this article was correct at the time of publishing. Last updated 14/11/2018
Common methods for improving safety often focus on the adverse outcomes of a situation. Here Erik Hollnagel, Professor at the Institute of Regional Health Research, argues the importance of learning from situations where a level of safety already exists.
Filmed at the Risky Business Conference in September 2014, hosted by Great Ormond Street Children’s Hospital in partnership with MPS and BMJ.