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Mastering your risk – team

Post date: 31/01/2016 | Time to read article: 1 mins

The information within this article was correct at the time of publishing. Last updated 06/02/2019

Take action to help reduce your risk by improving your communication skills and developing techniques to better manage patients' expectations.

96% of previous attendees said that they would change their practice as a result of the Mastering your risk workshop.

"The Mastering workshops should be compulsory! Very good and informative, I love these".

By attending this workshop you will:

  • enhance your skills in communicating effectively with patients to reduce risk; 
  • acquire a deeper understanding of the link between communication skills and patient dissatisfaction; 
  • gain a greater understanding of the motivation behind patient claims and complaints and why patients sue; 
  • learn about international experience in reducing risk;
  • gain a greater appreciation for the importance of documentation in protecting against litigation.

If you are interested in commissioning this workshop for your organisation, please contact MPS Education Services for more information and costs. 

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