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How to retain GPs and healthcare staff within super practices

By: William Haines | Post date: 20/12/2017 | Time to read article: 1 mins

The information within this article was correct at the time of publishing. Last updated 14/11/2018

Can you explain how you go about retaining any recruiting GPs and other healthcare professionals?

Will Haines, Employment Law Consultant at Croner Group, discusses the factors super practices must address to retain staff.


With the development of these new super practices, there’s certainly a new challenge on its way and that’s actually retaining all the staff that you’ve done all that good work to recruit. And there’s many different things that organisations can do to help with that retention. And that can be as early on as the induction process in terms of clarity of communication, what are we actually expecting from our staff.  That could be in terms of the flexibility that you expect, or even the mobility. If you’ve got lots of different branches within your super practice, do you expect your GP to manoeuvre from surgery to surgery day to day and are they going to be happy with that? So clarity from the start is absolutely key so there’s no nasty surprises and that doesn’t force our GP to go looking elsewhere too early. Obviously, pay and benefits is key thing as well and those really do need to be reviewed annually really just to see what else is out there and what other, in terms of your competitors are offering. It’s really important that the organisation continues to review staff and even their own personal lives and how that impacts on retention. If they’ve started a family, how can we look at best offering them maybe different terms to help with them staying within our own organisation. It could be more flexibility. Whatever it is, we need to continually review, once we’ve done that good piece on induction at the beginning of employment, it’s very important and it’s key that organisations continue to review individual circumstances and terms and conditions throughout that employee’s work life.

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William Haines Medical Protection Expert

William Haines

William Haines is the regional employment consultant at Croner Group Ltd., an award-winning consultancy for HR and health & safety. He’s spent 9 years in HR providing advice, bespoke employment documentation and on-site consultancy solutions for all HR and employment problems.

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