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How to identify the workforce skills available in new GP organisations

By: Iain Murray | Post date: 20/12/2017 | Time to read article: 1 mins

The information within this article was correct at the time of publishing. Last updated 14/11/2018

In terms of identifying skill gaps and areas of strength for the new organisation, can you give us some advice about how to go about that?

Iain Murray, Managing Director of Allus Associates, explains how to use questionnaires to establish skill sets within new GP organisations.


The key thing to ensuring that GP organisations can deliver against their ambition is to recognise what skills, strength, knowledge they’ve got in their workforce versus what they need. Two key things are to recognise firstly what the end goal is, what is it you’re trying to achieve as an organisation, and how do the existing skills, knowledge and so on of your staff help you meet that. We’ve found very simply a questionnaire distributed out to the practices is a really effective way of gathering information on what talent we’ve got within the organisation. The key piece of advice though is to make sure that that questionnaire reaches absolutely everybody at every level within the organisation and within every practice. You’d be amazed how many wonderful, talented, bright young individuals we have working in back office within practices and the key challenge to us in general practice is to recognise them, to nurture and develop them so that they’re able to respond and contribute themselves to a future sustainable model for general practice. 

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Iain Murray Medical Protection Expert

Iain Murray

Iain Murray is the managing director at Heartbeat Alliance, a large GP federation in North Yorkshire. He’s also director at Allus Associates, another Yorkshire based organisation, this time committed to supporting the development and sustainability of primary care.

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