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How changes in primary care affect members with individual indemnity

By: Helen Hartley | Post date: 20/12/2017 | Time to read article: 1 mins

The information within this article was correct at the time of publishing. Last updated 14/11/2018

How have emerging trends in primary care affected Medical Protection members? What is Medical Protection doing to address these needs?

Dr Helen Hartley, Head of Underwriting Operations, explains how healthcare changes affect Medical Protection members.


With the changes happening in primary care, I think there’s a great deal of uncertainty on behalf of our members. The nature of the new care models’ development is that they should grow up organically and the Department of Health hasn’t wanted to be too prescriptive about the shape of organisation because it’s all about delivering the appropriate clinical care to the local population’s healthcare needs so there is an element of upwards growth. However, the lack of a top down approach has meant that GPs have not had an easy model to copy and they’ve had to undertake a lot of work engaging with local colleagues and commissioners to devise new care models including federations and primary care hubs. Medical Protection has adapted to that in that alongside our usual indemnity available to individual practitioners, we are now through our Practice Extra scheme, enabling practices to have appropriate indemnity for any new roles such as prescribing nurses, pharmacists undertaking medication reviews or paramedics doing home visits. 

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Helen Hartley Medical Protection Expert

Helen Hartley

Helen Hartley is the head of underwriting operations & deputy head of underwriting policy at Medical Protection. With over 17 years’ NHS hospital medical experience prior to joining us as a medicolegal advisor and then risk consultant, she brings a vast wealth of knowledge to her current role.

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