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Dealing with medical errors

Post date: 02/02/2015

The information within this article was correct at the time of publishing. Last updated 14/11/2018

In this podcast, NBC’s Chief Medical Editor and head and neck cancer surgeon, Dr Nancy Snyderman, talks to MPS live from the International Quality and Safety Forum in Paris. She draws on her experience of medical errors to urge doctors who have made a mistake to say sorry, admit they’ve made an error and share how they plan to fix it. She says the job of doctors is not to insulate themselves from their patients, but to recognise that their relationship starts with a conversation based on truth and equality.

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