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Many complaints and medicolegal claims relate to poor communication between doctor and patient, or between colleagues.

Scroll down to browse our educational resources on this topic.

Articles and features

The latest guidance and advice from our experts.


Our factsheets provide a concise overview of core medicolegal topics.

Case Reports

Explore our collection of case reports bringing to life real examples of patient complaints and clinical negligence claims.


Teleconsultations: Practical Checklist of Top Tips

An extract from the first webinar in our Telemedicine series where Dr Sarah Coope, Senior Medical Educator at Medical Protection, focused on the essentials of teleconsulting with patients.


Online learning resources and webinars

Medical Protection members can access the following material by logging into PRISM.

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Digital Future: Teleconsultation Series

Module 1: Essentials of teleconsulting communication [September 2020]

Module 2: How to tackle tricky patient scenarios when teleconsulting [October 2020]

Module 3: Telemedicine: Overcoming risky interactions with colleagues remotely [October 2020]

Module 4: Ask the Experts: Your teleconsulting questions answered [October 2020]

More recent webinar recordings

Remote Consulting during the COVID-19 outbreak [April 2020]

Mastering difficult interactions with patients 
[August 2019]