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Mastering Professional Interactions

This workshop offers professional insights and key communication skills for when patient care passes between doctors. It is designed to help you improve the safety of care that you and your colleagues collectively provide. By highlighting the danger of assumption, and the need for communication, it can also help you reduce your risk of complaints or claims.

70% of litigation is related to poor communication

Beckman et al 1994


Safely sharing patient care

  • Discover the importance of professional interactions
  • Understand the danger of assumption
  • Find out how to ensure patient safety through good communication
  • Improve collaboration with your colleagues to reduce stress
  • Learn how to transfer patient care safely with our five step S.H.I.F.T guide.

Medical Protection members - FREE

(benefit of membership)

Key Highlight

  • Interns
  • Registrars
  • Non-specialists
  • Specialists
  • General practitioners
Key Highlight

  • Two or Three-hour workshop
  • Short lectures
  • Reflective exercise
  • Small group-facilitated discussions
  • Group activities
  • Rehearsal of skills
Key Highlight

  • 2 or 3

  • Earn 1 ethical CEU per hour

Workshop enquiry?