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Mastering Professional Interactions


This workshop offers professional insights and key communication skills for when patient care passes between doctors. It is designed to help you improve the safety of care that you and your colleagues collectively provide. By highlighting the danger of assumption, and the need for communication, it can also help you reduce your risk of complaints or claims.

70% of litigation is related to poor communication

Beckman et al 1994

Overview


Safely sharing patient care

  • Discover the importance of professional interactions
  • Understand the danger of assumption
  • Find out how to ensure patient safety through good communication
  • Improve collaboration with your colleagues to reduce stress
  • Learn how to transfer patient care safely with our five step S.H.I.F.T guide.

Medical Protection members - FREE

(benefit of membership)

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SUITABLE FOR

  • Interns
  • Registrars
  • Non-specialists
  • Specialists
  • General practitioners
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FORMAT

  • Three-hour workshop
  • Short lectures
  • Reflective exercise
  • Small group-facilitated discussions
  • Group activities
  • Rehearsal of skills
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CEU

  • 3

  • Three ethical CEU