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Mastering Adverse Outcomes


This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

If we all exercise what we were taught today, the patient care will be excellent.

Workshop feedback

Overview


Taking control when things go wrong

  • Understand what an adverse outcome is, and why they happen
  • Learn the A.S.S.I.S.T model to aid communication with your patients
  • Discover why patients take action against doctors
  • Understand the legal, cultural and ethical obligations around adverse outcomes

Medical Protection members - FREE

(benefit of membership)

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SUITABLE FOR

  • Interns
  • Registrars
  • Non-specialist hospital doctors
  • Specialists
  • General practitioners
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FORMAT

  • Three-hour workshop
  • Short lectures
  • Reflective exercise
  • Small group-facilitated discussions
  • Group activities
  • Rehearsal of skills
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CEU

  • 3

  • Three ethical CEU