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Mastering Professional Interactions

When the care of a patient passes between doctors or when two doctors disagree over the best care for a patient this can lead to increased risk for all parties involved. We are seeing the risk from these types of professional interactions increasing and more frequently leading to complaints and disciplinary actions against doctors.

The Mastering Professional Interactions workshop is designed to help you identify the risk factors related to professional interactions. It provides proven techniques and models to reduce risk and improve patient outcomes. 


By attending this workshop you will:

  • increase your understanding of the nature of high-risk professional interactions
  • learn how to deal with disagreements between doctors over patient care
  • develop more effective colleague interactions
  • gain increased awareness of risk to patients and doctors when patient care is transferred or disagreements occur
  • learn specific strategies to improve formal referral and clinical handover. 

FREE and exclusive to members

as a benefit of membership

Key Highlight

  • General practitioners
  • Specialists
Key Highlight

  • Three-hour workshop
  • Short lectures
  • Reflective exercise
  • Small group-facilitated discussions
  • Group activities
  • Rehearsal of skills
Key Highlight

  • For details of accreditation by the New Zealand and Australasian Colleges, please click here.