Mastering Adverse Outcomes
Developing a safety culture within your practice
Develop your skills to effectively and ethically manage the care of patients following an adverse outcome.
We know that how you communicate with a patient when something has gone wrong is one of the key factors in determining if a patient will make a complaint. Yet most doctors receive little or no formal training in how to communicate in what can be a difficult and stressful situation.
The Mastering Adverse Outcomes workshop is designed to fill this gap, providing you with powerful techniques that can reduce your exposure to risk of complaints.