Medical Protection Society reaffirms commitment to Hong Kong’s medical profession

Medical Protection Society (MPS) has outlined five commitments designed to meet the evolving needs of members healthcare professionals in Hong Kong.

The pledges focus on service excellence, extended protection, broad range of service, investment in research and continued collaboration with industry leaders and partners.

They have evolved from discussions with members, partners and industry leaders, including at last year’s celebration of MPS’s 70-years of operations in Hong Kong.

Announcing the pledges, Chief Member Officer Dr Rob Hendry, said “Our ongoing commitment to Hong Kong is built on trust, partnership and innovation. We are determined to provide healthcare professionals with the support they need to deliver exceptional care and safeguard their future in a rapidly changing healthcare landscape.

“Each of these commitments is a step towards a future where we ensure members continue to have access to the highest standard of medicolegal protection, designed around their best interests.”

The five commitments

1. Service excellence
   MPS is a not-for-profit organisation owned by its members, who deserve the best possible service. It will continue to invest in the staff, systems and processes to provide these seamless and high-quality services. Through a discretionary approach to indemnity, it will also continue to ensure that support is tailored to the unique challenges faced by healthcare professionals.

2. Extended protection
   The healthcare landscape is continually changing. MPS will continue to adapt and expand its services to reflect these changes and meet emerging demands. This has recently included announcing new policies to both extend protection for professionals working in the Greater Bay Area and make it easier for new members to transition from restricted insurance products to discretionary indemnity.

3. Broad range of support
   Members deserve holistic medical protection. MPS remains committed to providing comprehensive medicolegal assistance that exceeds claims management and regulatory issues. It will also maintain and evolve resources to help members learn, reduce risk by resolving problems early and care for their personal and professional wellbeing.

4. Investment in research and innovation
   Investing in knowledge means investing in the future. MPS Foundation will play a leading role in funding pioneering research to drive innovation in medicolegal protection. This research will have the power to enhance safety and security for healthcare professionals as they adapt to new systems, technologies and ways of working.

5. Continued collaboration
   Strong partnerships are essential for progress. MPS will continue to engage with members, partners and industry leaders to listen, learn and ensure that its future remain aligned with the needs of Hong Kong’s healthcare community.

About MPS

The Medical Protection Society Limited (“MPS”) is the world’s leading protection organisation for doctors, dentists and healthcare professionals. We protect and support the professional interests of more than 300,000 members around the world. Membership provides access to expert advice and support and can also provide, depending on the type of membership required, the right to request indemnity for any complaints or claims arising from professional practice.

Our in-house experts assist with the wide range of legal and ethical problems that arise from professional practice. This can include clinical negligence claims, complaints, medical and dental council inquiries, legal and ethical dilemmas, disciplinary procedures, inquests and fatal accident inquiries.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We do this by promoting risk management through our workshops, E-learning, clinical risk assessments, publications, conferences, lectures and presentations.

MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association.

About MPS Foundation

The MPS Foundation is a global, not-for-profit research initiative that aims to shape the future of patient safety by investing in research, analysis, education, and training. The MPS Foundation is part of Medical Protection Society (MPS) - the world’s leading protection organisation supporting more than 300,000 doctors, dentists, and healthcare professionals around the world.