Mastering Your Risk
Developing a safety culture within your practice
Take action to help reduce your risk by improving your communication skills and developing techniques to better manage your patient expectations.
“The Mastering workshops should be compulsory! V.good and informative, I love these
By attending this workshop you will:
- enhance your skills in communicating effectively with patients to reduce risk
- acquire a deeper understanding of the link between communication skills and patient dissatisfaction
- gain a greater understanding of the motivation behind patient claims and complaints and why patients sue
- learn about international experience in reducing risk
- gain a greater appreciation for the importance of documentation in protecting against litigation.