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Mastering Your Risk


Developing a safety culture within your practice

Take action to help reduce your risk by improving your communication skills and developing techniques to better manage your patient expectations.

The Mastering workshops should be compulsory! V.good and informative, I love these

Workshop feedback

Overview


By attending this workshop you will:

  • enhance your skills in communicating effectively with patients to reduce risk
  • acquire a deeper understanding of the link between communication skills and patient dissatisfaction
  • gain a greater understanding of the motivation behind patient claims and complaints and why patients sue
  • learn about international experience in reducing risk
  • gain a greater appreciation for the importance of documentation in protecting against litigation.

Medical Protection members - FREE

(benefit of membership)

 
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SUITABLE FOR

  • General practitioners
  • specialists
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FORMAT

  • Three-hour workshop
  • Short lectures
  • Reflective exercise
  • Small group-facilitated discussions
  • Group activities
  • Rehearsal of skills
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CPD

  • 4

  • Accredited for 4 points under Category A3