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Mastering Consent and Shared Decision Making

Patient dissatisfaction with the decision making process about their treatment options can increase the risk of complaints or claims against a doctor.

Facilitating conversations effectively can result in more informed and appropriate decision making for patients. It can also increase a patient’s sense of ownership of the decision leading to better acceptance of unexpected or unwanted consequences after an adverse outcome. 


By attending this workshop you will:

  • learn how to facilitate effective patient decision making
  • understand the process of shared decision making and its importance in effective doctor-patient relationships
  • gain an understanding of what leads to complaints and claims related to clinical decision making
  • explore the challenges that you could face in the decision making process
  • learn techniques that will assist you in meeting the rising expectations of patients for information about their healthcare choices
  • reduce your likelihood of complaints and claims arising from clinical decision making consultations.

Medical Protection member benefit

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  • General practitioners
  • Specialists
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  • Three-hour workshop
  • Short lectures
  • Reflective exercise
  • Small group-facilitated discussions
  • Group activities
  • Rehearsal of skills
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  • 4

  • Accredited for 4 points under Category A3