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UPCOMING EVENTS

MASTERING WORKSHOPS

CPD
CPD
Our Mastering workshops are expertly facilitated, using a blend of presentations, small group discussions and activities, case studies, reflective exercises and opportunities to rehearse skills.

Mastering Your Risk

Mastering Your Risk

Developing a safety culture within your practice


Take action to help reduce your risk by improving your communication skills and developing techniques to better manage your patient expectations.

96% of previous attendees said that they would change their practice as a result of the Mastering Your Risk workshop.

The Mastering workshops should be compulsory! Very good and informative, I love these.

Overview


By attending this workshop you will:

  • enhance your skills in communicating effectively with patients to reduce risk
  • acquire a deeper understanding of the link between communication skills and patient dissatisfaction
  • gain a greater understanding of the motivation behind patient complaints
  • learn about international experience in reducing risk
  • gain a greater appreciation for the importance of documentation in protecting against disciplinary action. 

FREE and exclusive to members

as a benefit of membership

Key Highlight
SUITABLE FOR

  • General practitioners
  • Specialists
Key Highlight
FORMAT

  • Three-hour workshop
  • Short lectures
  • Reflective exercise
  • Small group-facilitated discussions
  • Group activities
  • Rehearsal of skills
Key Highlight
CPD & CME

  • For details of accreditation by the New Zealand and Australasian Colleges, please click here.

Earn CPD

MASTERCLASSES

Our Masterclasses are tailored one-day events for consisting of interactive and practical sessions, with the aim to enhance skills in achieving more effective consultations and handling of adverse outcomes.

Mastering Your Risk

Mastering Your Risk

Developing a safety culture within your practice


Take action to help reduce your risk by improving your communication skills and developing techniques to better manage your patient expectations.

96% of previous attendees said that they would change their practice as a result of the Mastering Your Risk workshop.

The Mastering workshops should be compulsory! Very good and informative, I love these.

Overview


By attending this workshop you will:

  • enhance your skills in communicating effectively with patients to reduce risk
  • acquire a deeper understanding of the link between communication skills and patient dissatisfaction
  • gain a greater understanding of the motivation behind patient complaints
  • learn about international experience in reducing risk
  • gain a greater appreciation for the importance of documentation in protecting against disciplinary action. 

FREE and exclusive to members

as a benefit of membership

Key Highlight
SUITABLE FOR

  • General practitioners
  • Specialists
Key Highlight
FORMAT

  • Three-hour workshop
  • Short lectures
  • Reflective exercise
  • Small group-facilitated discussions
  • Group activities
  • Rehearsal of skills
Key Highlight
CPD & CME

  • For details of accreditation by the New Zealand and Australasian Colleges, please click here.

RISK MANAGEMENT
FOR PRIMARY CARE

cta

CLINICAL RISK
SELF ASSESSMENTS

Earn CPD
Improve the quality of patient care and reduce exposure to unnecessary risk with our facilitated risk assessments.

Mastering Your Risk

Oct 27, 2014, 14:16 PM
Venue:
Theme:
Communication

Mastering Your Risk

Developing a safety culture within your practice


Take action to help reduce your risk by improving your communication skills and developing techniques to better manage your patient expectations.

96% of previous attendees said that they would change their practice as a result of the Mastering Your Risk workshop.

The Mastering workshops should be compulsory! Very good and informative, I love these.

Overview


By attending this workshop you will:

  • enhance your skills in communicating effectively with patients to reduce risk
  • acquire a deeper understanding of the link between communication skills and patient dissatisfaction
  • gain a greater understanding of the motivation behind patient complaints
  • learn about international experience in reducing risk
  • gain a greater appreciation for the importance of documentation in protecting against disciplinary action. 

FREE and exclusive to members

as a benefit of membership

Key Highlight
SUITABLE FOR

  • General practitioners
  • Specialists
Key Highlight
FORMAT

  • Three-hour workshop
  • Short lectures
  • Reflective exercise
  • Small group-facilitated discussions
  • Group activities
  • Rehearsal of skills
Key Highlight
CPD & CME

  • For details of accreditation by the New Zealand and Australasian Colleges, please click here.

Tags:
  • Risk Management
  • Mastering workshops
  • Individual
  • Communication Skills
Categories:
  • New Zealand

WHOLE-PRACTICE
WORKSHOPS

Earn CPD
Minimising risk and complying with national standards are priorities for your practice. We can help you highlight risk and target improvement.

Mastering Your Risk

Mastering Your Risk

Developing a safety culture within your practice


Take action to help reduce your risk by improving your communication skills and developing techniques to better manage your patient expectations.

96% of previous attendees said that they would change their practice as a result of the Mastering Your Risk workshop.

The Mastering workshops should be compulsory! Very good and informative, I love these.

Overview


By attending this workshop you will:

  • enhance your skills in communicating effectively with patients to reduce risk
  • acquire a deeper understanding of the link between communication skills and patient dissatisfaction
  • gain a greater understanding of the motivation behind patient complaints
  • learn about international experience in reducing risk
  • gain a greater appreciation for the importance of documentation in protecting against disciplinary action. 

FREE and exclusive to members

as a benefit of membership

Key Highlight
SUITABLE FOR

  • General practitioners
  • Specialists
Key Highlight
FORMAT

  • Three-hour workshop
  • Short lectures
  • Reflective exercise
  • Small group-facilitated discussions
  • Group activities
  • Rehearsal of skills
Key Highlight
CPD & CME

  • For details of accreditation by the New Zealand and Australasian Colleges, please click here.

WATCH OUR VIDEO ON CLINICAL RISK SELF ASSESSMENTS FOR GENERAL PRACTICES

CRSAs offer an opportunity for all members of the team – GPs, managers, nurses, receptionists and therapists – to work together, talk openly and develop practical solutions that promote safer practice.

RISK MANAGEMENT
FOR SECONDARY CARE

Consultancy and risk management services for your organisation.

 

Mastering Your Risk

Mastering Your Risk

Developing a safety culture within your practice


Take action to help reduce your risk by improving your communication skills and developing techniques to better manage your patient expectations.

96% of previous attendees said that they would change their practice as a result of the Mastering Your Risk workshop.

The Mastering workshops should be compulsory! Very good and informative, I love these.

Overview


By attending this workshop you will:

  • enhance your skills in communicating effectively with patients to reduce risk
  • acquire a deeper understanding of the link between communication skills and patient dissatisfaction
  • gain a greater understanding of the motivation behind patient complaints
  • learn about international experience in reducing risk
  • gain a greater appreciation for the importance of documentation in protecting against disciplinary action. 

FREE and exclusive to members

as a benefit of membership

Key Highlight
SUITABLE FOR

  • General practitioners
  • Specialists
Key Highlight
FORMAT

  • Three-hour workshop
  • Short lectures
  • Reflective exercise
  • Small group-facilitated discussions
  • Group activities
  • Rehearsal of skills
Key Highlight
CPD & CME

  • For details of accreditation by the New Zealand and Australasian Colleges, please click here.

ONLINE LEARNING

As a busy clinician we know it is a challenge to fit in training and development. Our online programme of interactive modules can be accessed at a time and place to suit you.
Log in and learn now

RISK ASSESSMENT
360 SERIES

Earn CPD

Our Risk Assessment 360 Series is a range of 10-minute online surveys to help your whole team aim for total safety in three key areas of General Practice.

Mastering Your Risk

Mastering Your Risk

Developing a safety culture within your practice


Take action to help reduce your risk by improving your communication skills and developing techniques to better manage your patient expectations.

96% of previous attendees said that they would change their practice as a result of the Mastering Your Risk workshop.

The Mastering workshops should be compulsory! Very good and informative, I love these.

Overview


By attending this workshop you will:

  • enhance your skills in communicating effectively with patients to reduce risk
  • acquire a deeper understanding of the link between communication skills and patient dissatisfaction
  • gain a greater understanding of the motivation behind patient complaints
  • learn about international experience in reducing risk
  • gain a greater appreciation for the importance of documentation in protecting against disciplinary action. 

FREE and exclusive to members

as a benefit of membership

Key Highlight
SUITABLE FOR

  • General practitioners
  • Specialists
Key Highlight
FORMAT

  • Three-hour workshop
  • Short lectures
  • Reflective exercise
  • Small group-facilitated discussions
  • Group activities
  • Rehearsal of skills
Key Highlight
CPD & CME

  • For details of accreditation by the New Zealand and Australasian Colleges, please click here.