LECTURE: WHAT TO DO WHEN A MISTAKE IS MADE
A presentation about errors, how they occur, and how to prevent them
Date: Sunday 4 November 2018
Time: 09.00 – 11.00
Venue: Spanish Court Hotel, 1 St Lucia Avenue, Kingston 5, Jamaica
Cost: A free event, exclusively for Medical Protection members
Discover some of the main reasons that errors occur, and the actions to take when issues and complaints arise.
Join us for a morning session presented by Dr Brian Charles, medicolegal consultant and emergency physician, and Dr Nancy Boodhoo, Head of Medical and Dental Services for Caribbean and Bermuda.
You’ll have the opportunity to gain valuable insight and earn 2 hours CME.
The event is specifically for Medical Protection members, free as part of your membership.
By attending you will:
- learn why patients complain
- understand how complaints can escalate into claims
- discover how to help reduce complaints and claims
- find out what to do once a claim has been made.