What do our members say?

Our annual surveys ask for the views of members who have used our services – either for advice or membership information. In both areas members have again given our services an exceptionally high rating.

Members want to be certain that, when they need advice, it is professional and high quality. More than 1,000 members who had previously contacted MPS for medicolegal advice gave their views on the service they had received.

• 97% of members said they would be likely or very likely to recommend MPS to their colleagues.
• 92% scored good, very good or excellent for the service they received from our medical advisers.

Our team of membership advisers offers a high quality, front-line service to members and ensures that members’ details are accurately maintained.

Most members contact us by phone and more than 600 gave their views on the membership service they received. In a recent survey, 94% of members questioned said the service they received from our membership team was good, very good or excellent.