UK Factsheets

• NEW: Triage protocol for non-clinical staff
• NEW: Controlled drugs
• Access to health records (Last updated: May 2011)
• Access to medical reports (Last updated: May 2011)
• Caring for vulnerable adults (Last updated: May 2011)
• Chaperones (Last updated: February 2010)
• Chaperones - FAQs (Last updated: February 2010)
• Clinical negligence claims – what to expect (Last updated: May 2011)
• Communicating with patients by fax and email (Last updated: May 2011)
• Communicating with patients by text message (Last updated: May 2011)
• Complaints - FAQs (Last updated: June 2011)
• Confidential disclosure/whistleblowing (Last updated: May 2011)
• Confidentiality Series (Last updated: May 2011)
• Consent Series (Last updated: March 2010)
• Dealing with non-compliant patients (Last updated: February 2011)
• Deprivation of Liberty Safeguards (Last updated: July 2010)
• Giving evidence (Last updated: October 2010)
• Guide to writing expert reports (Last updated: August 2011)
• NHS Complaints Procedure in England (Last updated: June 2011)
• Inquests (Last updated: December 2010)
• Making audio and visual recordings of patients (Last updated: May 2011)
• Medical records (Last updated: May 2011)
• Mental Capacity Act 2005 Series (Last updated: July 2010)
• MPS policy on circumcision (Last updated: January 2011)
• Needlestick injuries (Last updated: January 2011)
• Parental responsibility (Last updated: March 2010)
• Registering with the CQC – GP practices (Last updated: September 2011)
• Removal of medical equipment after death (Last updated: March 2010)
• Removing patients from the practice list (Last updated: March 2010)
• Repeat prescribing for GPs (Last updated: March 2011)
• Report writing (Last updated: May 2011)
• Reporting deaths to the coroner (Last updated: May 2011)
• Reporting gunshot and knife wounds (Last updated: November 2009)
• Safe prescribing (Last updated: March 2010)
• Safeguarding children (Last updated: May 2011)
• Safeguarding children – FAQs (Last updated: September 2010)
• Statement of fitness for work (Last updated: April 2010)
• Unscheduled care for health professionals (Last updated: January 2011)
• Unscheduled care for providers (Last updated: January 2011)
• Using NHS Choices (Last updated: August 2011)

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• England factsheets