Smartphone use in the consultation room should not affect the way you deliver your care. Doctors should always behave in a responsible and professional manner in consultations and consequently, any recording will provide concrete evidence of that. Such a record would inevitably be more complete than a traditional note and MPS experience is that detailed record keeping is an invaluable tool in protecting doctors against unsubstantiated complaints or legal action.
A recording would potentially provide even more detail to support the doctor’s professional position. There should be no reason therefore why you should have anything to fear from such a recording.
Whilst doctors may understandably feel that being recorded during a consultation may impair the doctor– patient relationship, this may well simply be a matter of adapting to current cultural and societal norms where it is becoming commonplace for the public to record and publish on the internet all sorts of pictures, recordings, etc, relating to their private lives.
Many will remember similar concerns being expressed when computer systems were first being introduced in general practice – that they were intrusive, inhibited communication and adversely affected the doctor–patient relationship. However, they are now an accepted part of general practice.