Security
Financial strength underpins the peace of mind you receive from MPS membership
Fear of litigation tends to rate highly on doctors’ lists of anxieties, so choosing a reliable indemnifier that you can trust will be important to safeguard members’ peace of mind.
Trust comes from confidence that the indemnifier has its members’ interests at heart, and the resources and expertise to provide the assistance they need. MPS meets these requirements: as a mutual society, protecting members’ reputations underpins all we do; we are financially strong, and are committed to employing highly skilled doctors and lawyers to handle members’ cases
MPS has been assisting members of the medical profession for 120 years and, during that time, has earned a reputation as a dependable partner for doctors facing medicolegal challenges. We are also forward-thinking in our future planning.
MPS has more than £1.7 billion in assets to cover the future costs of claims and defence legal fees. This financial strength underpins the peace of mind you receive from MPS membership.
Quality
We pride ourselves on our commitment to giving you the highest quality service. Our whole ethos is focused on putting your needs first and doing our best to help you in whatever way we can.
- The level of service we provide rests on the quality of the staff. MPS staff take pride in providing the best service they can. We provide the training they need to do their work competently, and they bring the enthusiasm, intelligence and commitment to excel at their jobs.
- We believe in a high quality, personal service.
- We do not think of members as being all alike.
- Our membership team are highly-trained MPS staff rather than an external call centre.
- We treat all people equally and are committed to providing a high-quality service to everyone we deal with, irrespective of any personal characteristics, including race, gender, sexual orientation, disability, religion or belief.
Fairness
Our membership team are highly trained MPS staff rather than an external call centre
Fairness is at the centre of all our actions and decisions. We place high value on being moral and fair in our dealings, both with members and external suppliers. We firmly believe in being transparent and open in how we conduct business.
MPS holds a large fund of money for the benefit of members. This is a responsibility we take very seriously as it is crucial that the money be managed wisely so that sufficient funds are available for assisting members whenever their need arises. This means exercising good stewardship to secure the ongoing financial health of MPS and to ensure that the benefits of membership are allocated fairly in accordance with our objectives.
Transparency is a key aspect of accountability to which we fully subscribe. We publish clear information about our financial position and the remuneration of the Chief Executive and non-executives each year in our Annual Report and Accounts.
The Combined Code on Corporate Governance sets out best practice for the corporate governance of listed companies. As an unlisted company, MPS is not obliged to comply with the code, but we have adopted its principles of best practice as far as they apply to us.
Heart of the profession
Transparency is a key aspect of accountability to which we fully subscribe
Right from the beginning, MPS has played a key role in protecting the integrity of the medical profession. Protecting the reputation of the medical profession and allied healthcare professionals continues to occupy us.
We are active in the political sphere, using our years of experience and unique international perspective to bring influence where it is needed – to enhance healthcare delivery or to oppose and reshape proposals that could otherwise be detrimental to the interests and needs of members.
We also commit significant resources to providing risk management and educational programmes for healthcare professionals. As a mutual organisation, we share our experience with stakeholders, to improve the quality of healthcare and understanding about patient safety.
MPS Council
MPS Council is the company’s board of directors, and the majority of its members are clinicians elected by the membership. It has discretion, which it exercises in accordance with the purpose for which MPS exists – ie, in the professional interests of individual members and the membership as a whole.
Council uses discretion to directly consider requests for assistance with cases that lie outside our normal activities.
As the majority of Council members are healthcare professionals, members can be assured that their cases will receive an understanding and supportive consideration.
All authority ultimately rests with MPS Council. The Council’s obligations and powers (in addition to those imposed on or granted to it by law) are set out in the Memorandum and Articles of Association.
Current members of MPS Council are listed here.