Advice for sessional GPs

MPS and the National Association of Sessional GPs have published advice for sessional GPs on handling complaints.

The aim of the guidance is to help practice managers and primary care organisations to incorporate sessional GPs fully and appropriately into their complaints procedures.

Sessional GPs sometimes find themselves outside the current complaints procedures. They are also more vulnerable to complaints because, among other reasons, they may have little or no established relationship with the patients they treat and are less likely to know about essential non-clinical information relating to their current clinical setting.

However, there are occasions when sessional GPs, particularly freelance, are in a position to earn patients’ goodwill by providing a fresh input into an ongoing clinical condition.

26 May 2006