Mastering Your Risk
70% of clinical negligence claims are related to poor communication
International research shows doctors have the potential to reduce the risk of litigation by improving communication skills and better managing patient expectations.
The Mastering Your Risk workshop gives you a thorough grounding in the issues surrounding risk management. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, and improve patient satisfaction.
By attending this workshop you will:
- enhance your skills in communicating effectively with patients to reduce risk
- acquire a deeper understanding of the link between communication skills and patient dissatisfaction
- gain a greater understanding of the motivation behind patient claims and complaints and why patients sue
- learn about international experience in reducing risk
- gain a greater appreciation for the importance of documentation in protecting against litigation.
Mastering Your Risk is the first workshop in the Mastering series, and we highly recommend participants to attend this workshop first.
Who's it for?
Foundation doctors, doctors in training, non consultant hospital doctors, consultants and general practitioners.
CPD points
The workshops either have CPD approval or CPD approval has been applied for. To find out how many CPD points you can gain from these workshops, please visit the Royal College of Physicians.
Cost
Members - free as a benefit of membership
Non-members - £150 inclusive of VAT
This workshop can be delivered in house. If you are interested in commissioning this workshop for your organisation (for a minimum of 12, max 24 doctors), please contact MPS Educational Services for more information and costs:
Email: education@mps.org.uk
Telephone: +44 (0)113 241 0696
Format and duration
A three-hour workshop with no more than 24 participants. The workshop comprises of short lectures, reflective exercises, small group facilitated discussions, group activities and rehearsal of skills.
Dates, venues and online booking
January to June 2012 - click here to access dates, locations, venues and to book online.
NEW July - December 2012 - click here to access dates, locations, venues and to book online.
Please note: For workshops with online booking available, we have introduced a new online booking system. On first use, you will be asked to register your desired user name and password and complete a booking form. A user account will then be created for you, which will enable you to make future bookings without the need to re-enter this information. This system has been introduced to make the booking process more efficient for you.