01 July 2015
MPS has always advised and encouraged adopting a transparent approach in circumstances when there has been an adverse incident, and to provide an appropriate apology. This should not be seen as an admission of guilt. An apology cannot be used as an admission of liability should a claim then be pursued, as set out in s2 of the Compensation Act 2006, which states:
“An apology, an offer of treatment or other redress, shall not of itself amount to an admission of negligence or breach of statutory duty.”
Further, the GMC’s guidance also encourages apologising to patients after things have gone wrong.