Developing a safety culture within your practice.
Take action to help reduce your risk by improving your communication skills and developing techniques to better manage the expectations of your patients. The Mastering Your Risk workshop will give you a greater understanding of the motivation behind patient complaints and claims, and give you strategies to help reduce the risk of being sued by a patient.
The Mastering workshops should be compulsory! Very good and informative, I love these.
General practitioners and specialists
Three hour workshop comprising short lectures, reflective exercise, small group-facilitated discussions, group activities and rehearsal of skills
Members: Free as a benefit of membership
SMA members: $145 (50% discount on the full price)
Accredited for 2 CME points
By attending this workshop you will:
Enhance your skills in communicating effectively with patients, to help reduce risk
Gain a deeper understanding of the link between communication skills and patient dissatisfaction
Understand why certain ‘bedside’ manners can expose you to increased risk
Learn about strategies that have been employed internationally to reduce risk
Understand the importance of documentation in protecting against litigation.