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Events

We promote safer medical practice by running education and risk management programmes

Complaints and claims workshop

  • Dates: 01 – 01 Dec, 2017

Time: 17.30 - 20.00
Location:
Arthur Lim Auditorium, Singapore
Level 2 Alumni Medical Centre
Cost: FREE for Medical Protection, SMA and CFPS members

Book your place at the complaints and claims workshop for GPs in Singapore.

Using recent real-life cases, we will review the experience of some of our members, and look at what could have been done to ensure a better outcome.

Designed to give you unique insight into the causes of complaints and claims, our expert facilitators will guide you through this interactive workshop.

There will be an opportunity to network with colleagues and meet the Medical Protection team.

You can also visit our medicolegal clinic at the end of the conference to ask our panel of experts about medicolegal, ethical and educational queries.

 

Register now

Agenda

 5.30pm
Registration opens
 6.00pm  Welcome  Harris Shum
 Regional Director, Asia, Medical Protection
 6.05pm  Claims and complaints against GPs in Singapore
 - who is at risk?
 Dr Teoh Ming Keng, Medical Protection
 6.25pm  Lessons from claims management  Tham Hsu Hsien, Allen & Gledhill
 6.50pm  Panel discussion:
 can some of these claims be prevented
 Facilitator:
 Dr Teoh Ming Keng

 Panel members:
 Dr Tan Tze Lee (Chair), CFPS
 Mr Tham Hsu Hsien, Allen & Gledhill
 Dr Chong Yeh Woei, Singapore Medical Association
 Dr Suraj Kumar, (CFPS)
 Dr Lee Pheng Soon, Singapore Medical Association
 7.30pm  Take home messages  Dr Lee Pheng Soon, Singapore Medical Association
 Dr Teoh Ming Keng, Medical Protection
 8.00pm  End

Registration form

Please complete the form below to register for the workshop, or email margaret@sma.org.sg for further information.