Patient dissatisfaction with the decision making process about their treatment options can increase the risk of complaints against a doctor.
Facilitating conversations effectively can result in more informed and appropriate decision making for patients. It can also increase a patient’s sense of ownership of the decision leading to better acceptance of unexpected or unwanted consequences after an adverse outcome.
Very useful, I think the shared decision making component is spot on and pulls together the strands of many, even all, aspects of medicolegal issues/claims.
General practitioners and specialists
Three hour workshop comprising short lectures, reflective exercise, small group-facilitated discussions and group activities
Members - free as a benefit of membership
CPD and CME
For details of accreditation by the New Zealand and Australasian Colleges, please check here.
By attending this workshop you will:
- learn how to facilitate effective patient decision making
- understand the process of shared decision making and its importance in effective doctor-patient relationships
- gain an understanding of what leads to complaints related to clinical decision making
- explore the challenges that you could face in the decision making process
- learn techniques that will assist you in meeting the rising expectations of patients for information about their healthcare choices
- reduce your likelihood of complaints arising from clinical decision making consultations.
MPS communication skills workshops
This workshop can be delivered in house for practices with a minimum of 15 doctors.
If you are interested in commissioning this workshop for your organisation, please contact MPS Education Services for more information and costs.