Mastering Your Risk
70% of clinical negligence claims are related to poor communication
International research shows doctors have the potential to reduce the risk of litigation by improving communication skills and better managing patient expectations.
The Mastering Your Risk workshop gives you a thorough grounding in the issues surrounding risk management. It introduces proven preventative skills and techniques you can implement immediately to reduce exposure to litigation and complaints, and improve patient satisfaction.
By attending this workshop you will:
- enhance your skills in communicating effectively with patients to reduce risk
- acquire a deeper understanding of the link between communication skills and patient dissatisfaction
- gain a greater understanding of the motivation behind patient claims and complaints and why patients sue
- learn about international experience in reducing risk
- gain a greater appreciation for the importance of documentation in protecting against litigation
- understand why certain “bedside” manners can expose you to increased risk.
Participants in the Essential Risk Management Workshop Series are advised to attend this workshop first.
CPD
Mastering Your Risk will be awarded points on MMC – CPD grading system.
Cost
Members can attend the workshops free as a benefit of membership.
Format and duration
A three-hour interactive workshop with no more than 20 participants.
Dates, venues and online booking
Click here for dates, locations, venues and to book online.