The Essential Risk Management Workshop Series

As part of MPS’s commitment to support members in practice and improve patient care, we have developed the Essential Risk Management Workshop Series.

Informed by MPS’s unrivalled case experience and designed by medicolegal experts, the series provides you with proven techniques to reduce your risk of complaints and claims, and help improve patient outcomes. All our facilitators are local doctors who have undergone formal training with MPS.

Cost

Members can attend the workshops free as a benefit of membership.

CPD

All workshops in The Essential Risk Management Workshop Series will be awarded points on MMC – CPD grading system.

Mastering Your Risk

Provides a thorough grounding in the issues surrounding risk management and introduces practical and preventive techniques that improve communication skills and patient satisfaction.
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Mastering Adverse Outcomes

Provides powerful and proven communication techniques to deal with patients after something has gone wrong. Using clinical scenarios and the MPS ASSIST© model for handling adverse outcomes, this workshop gives participants the confidence to deal with this most challenging of clinical situations.
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Mastering Professional Interactions

Poor doctor-patient communication has long been identified as a major cause of complaints and litigation. However, doctor-doctor communication is increasingly being identified as a significant source of risk to patients and doctors. This workshop explores the nature of these risks, including patient referrals, clinical handover and disagreements amongst doctors, and examines strategies and models to overcome these risks.
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Mastering Difficult Interactions with Patients

Working in healthcare often means having to deal with very challenging interactions and difficult situations, so it’s not surprising that doctors, report that dealing with such interactions is one of their biggest workplace challenges. This workshop explores the causes of difficult interactions and provides techniques to effectively handle these situations.
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Workshops available

  • Mastering Your Risk

    70% of clinical negligence claims are related to poor communication. This workshop will help you understand more about the issues surrounding risk management.

  • Mastering Adverse Outcomes

    This workshop explores how the things you say to a patient after something goes wrong can influence whether they make a complaint or claim

  • Mastering Professional Interactions

    One third of patients litigating are urged to do so by other doctors. This workshop identifies the risk factors related to professional interactions.

  • Mastering Difficult Interactions with Patients

    Doctors identify 15% of their patient interactions as difficult

  • FAQs

    Answers to common problems oftern raised in regards to the risk management workshop series

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