Mastering Your Risk
70% of clinical negligence claims are related to poor communication
International research shows doctors have the potential to reduce the risk of litigation by improving communication skills and better managing patient expectations.
The Mastering Your Risk workshop gives you a thorough grounding in the issues surrounding risk management. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, and improve patient satisfaction.
By attending this workshop you will:
- enhance your skills in communicating effectively with patients to reduce risk
- acquire a deeper understanding of the link between communication skills and patient dissatisfaction
- gain a greater understanding of the motivation behind patient claims and complaints and why patients sue
- learn about international experience in reducing risk
- gain a greater appreciation for the importance of documentation in protecting against litigation.
Mastering Your Risk is the first workshop in the Mastering series, and we highly recommend participants to attend this workshop first.
Target audience
Foundation doctors, doctors in training, non consultant hospital doctors, consultants and general practitioners.
CPD/CME points
The workshops either have CPD approval or CME approval has been applied for. This is done through both the Royal College of Physicians of Ireland, and the Irish College of General Practice.
Cost
Members - free as a benefit of membership.
Non-members - €175 inclusive of VAT.
This workshop can be delivered in house. If you are intereseted in commissioning this workshop for your organisation, please contact MPS Educational Services for more information and costs:
Email: education@mps.org.uk
Telephone: +44 (0)113 241 0696
Format and duration
A three-hour workshop comprising short lectures, reflective exercises, small group facilitated discussions, group activities and rehearsal of skills.
Dates, venues and online booking
January to June 2012 - Click here to access dates, locations, venues and to book online.
