Courses and events

MPS events

MPS is committed to Education and Risk Management; we are therefore developing a portfolio of communications and risk management courses and workshops to respond to the needs of health professionals at each stage of their careers.

Mastering Your Risk

This workshop provides a thorough grounding in the issues surrounding risk management and introduces practical and preventive techniques that improve communication skills and patient satisfaction.
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Mastering Adverse Outcomes

The Mastering Adverse Outcomes provides powerful training in the effective and ethical management of patient care following a serious adverse outcome. Using clinical scenarios and the MPS ASSIST© model for handling adverse outcomes, this workshop gives participants the confidence to formulate a personal effective and ethical response to this most challenging of clinical situations.
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Mastering Professional Interactions

This highly effective workshop examines techniques to reduce risk when doctors are in disagreement about aspects of patient care, by examining strategies to resolve differences of opinion in ways that do not lead to increased risk for patients.
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Mastering Difficult Interactions with Patients

Working in healthcare often means having to deal with very challenging interactions and difficult situations, so it’s not surprising that doctors, report that dealing with such interactions is one of their biggest workplace challenges. This workshop explores the causes of difficult interactions and provides techniques to effectively handle these situations.
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Mastering Shared Decision Making

Patient dissatisfaction with the decision making process about their treatment options is an important contributor to the risk of action against a doctor. This workshop will assist you in reducing your exposure to risk by improving your skills in helping patients make appropriate and informed choices.
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Understanding Human Error in General Practice

Research indicates that however technically gifted individuals are and however professional the practice, there is no immunity from human error. This workshop will help you to reduce your risk of complaints and claims by understanding the importance of the human element and effective teamwork in improving patient outcomes.
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Clinical Risk Assessments

The MPS Clinical Risk Assessment assists practices in identifying risks and developing practical solutions to address these issues. 
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Quality and Safety in Healthcare: Making a difference

MPS International Conference 2012
London, UK - 15-16 November 2012

Booking is now open for the first international event brought to you by the Medical Protection Society (MPS) and Dental Protection (DPL), which will see leading international experts in healthcare addressing quality, patient experience, safety culture, cost and professionalism.
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Contact

If you have any questions about these workshops, please contact us on:

Tel: +44 113 241 0696
Fax: +44 113 241 0710
Email: education@mps.org.uk

External events

There are currently no external events to display.