Answers

1. How many GP receptionists have experienced violence?

A. 22%.

B. 42%.

C. 62%.

2. What proportion of patients who are removed from a practice list are told the reason why?

A. 25%.

B. 50%.

C. 75%.

3. A patient you have seen on a number of occasions has a win on the horses, and wants to give you half (nearly e200) as a thank you. What do you do?

A. Say thanks and put it in your pocket.

B. Refuse, and suggest counselling on the dangers of gambling.

C. Thank him for his offer, and suggest putting the money towards new equipment for the practice nurse’s room.

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