Achieving Safer and Reliable Practice

Reducing risk through practical techniques to improve the quality and safety of healthcare delivery

Low reliability in the delivery of healthcare has been identified as a risk for patients, clinicians and healthcare organisations.

Action to avoid adverse outcomes and associated patient dissatisfaction has led to calls for all in healthcare to embrace such quality improvement. Increasing the reliability and safety of healthcare delivery maximises the chances of optimum patient outcomes, reducing the risk of complaints and claims against healthcare professionals.

The Achieving Safer and Reliable Practice workshop provides you with the knowledge, insight and essential strategies to help you engage in reliability science. It provides you with the personal motivation and tools essential to consistently deliver reliable and safer clinical care by identifying the most critical areas of risk.

By attending this workshop you will:

• learn how to identify and prioritise areas of significant risk, where the reliability of healthcare delivery can be improved
• examine and redesign processes essential to the delivery of safer, high reliability, high quality care
• identify people and process factors that can facilitate or impede human performance
• explore real life examples of clinicians achieving high levels of reliability.